DISPATCH MANAGEMENT

Whether providing our solutions as a service or managing entire dispatch operations, VMS combines the latest software and technology with professionally trained support staff to source the most efficient tow services and meet our clients’ needs. Managing over 400,000 dispatches annually, we optimize communications between our clients and our network of local tow operators 24 hours a day, 7 days a week to ensure the quickest response times and the highest standards of service.

Learn how VMS reduced average dispatch response time in the city of San Antonio from over 45 minutes to just 13 minutes.

VMS IN SAN ANTONIO
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400,000 DISPATCHES MANAGED ANNUALLY
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AVAILABLE 24/7/365
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REDUCED RESPONSE TIMES

VEHICLE STORAGE MANAGEMENT

Our impound operations solutions span the whole vehicle management lifecycle and encompass operational, administrative, and fiscal services which lower costs and increase efficiency.

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VEHICLE INTAKE
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SECURED STORAGE
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VEHICLE RELEASE
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UNCLAIMED VEHICLE DISPOSAL

Vehicle Intake – In addition to conducting full inspections upon intake, VMS utilizes electronic documentation to digitally record, inventory and track impounded vehicles, providing accuracy and saving processing time.

Secured Storage – We ensure secured vehicle storage and professional maintenance of all impound facilities we oversee.

Vehicle Release – We provide efficient and professional vehicle retrievals including lien and payment processing with a focus on minimizing release times and optimizing the experience for vehicle owners.

Unclaimed Vehicle Disposal – VMS conducts live and online auctions to expand reach, boost demand and maximize return on the sale of unclaimed vehicles.

Read about the comprehensive management solution VMS provides for the Metro Nashville Police Vehicle Impound Lot.

VMS IN NASHVILLE

TRAFFIC INCIDENT MANAGEMENT

Disabled vehicles are a leading cause of road congestion and increase the risk of secondary incidents on highways. Clearing over 170,000 incidents annually, VMS’s traffic incident management programs provide emergency assistance to motorists and first responders to restore traffic flow and maintain safety on public highways across the country.

Discover how VMS helps the Nevada Department of Transportation keep highway motorists safe.

VMS IN NEVADA
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OVER 170,000 INCIDENTS CLEARED ANNUALLY
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PREDICTIVE ANALYTICS AND FLEET MANAGEMENT SOFTWARE
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COMPREHENSIVE TRAFFIC INCIDENT MANAGEMENT TRAINING

OUR CLIENTS

We serve the public sector, including municipal and state government agencies and law enforcement, as well as private commercial clients.

PUBLIC

MUNICIPAL
  • Metropolitan government
  • Emergency management departments
STATE
  • Departments of transportation
  • State highway patrol
LAW ENFORCEMENT
  • Police departments
  • Sheriff’s departments

PRIVATE

COMMERCIAL
  • Insurance companies
  • Auto clubs
  • Logistics companies
  • Housing associations
  • Private property owners